Deposit & Cancellation Policies

Reservations: Reservations must be guaranteed with a major credit card. We accept the following credit cards: MasterCard, Visa, American Express, Discover, Diners Club.

Payment: For single night stays, full payment is due at the time of the reservation. For multiple night stays, 50 percent of full payment is due at the time of the reservation. The balance of the payment is due upon arrival. For reservations of 20+ room nights or 7+ rooms, full payment is required 15 days prior to check in. In addition to a major credit card, cash and travelers checks are also accepted forms of payment.

Cancellations: Notice of cancellation is required 72 hours prior to 9 p.m. of your scheduled day of arrival. Cancellation of any part of your reservation after that date will result in forfeiting your 50 percent deposit. All cancellations made more than 72 hours in advance will be assessed a $25 cancellation fee per room. Guests reserving 4+ rooms or making a reservation for 4+ nights are required to provide 15 days cancellation notice. Groups reserving 20+ nights or 7+ rooms are required to provide notice of cancellation 45 days prior to their scheduled day of arrival. Any guest that fails to provide notice of cancellation will be considered a no show and will automatically forfeit their deposit. If reserved parking is canceled less than 72 hours prior to arrival, guests are responsible for payment of the first night of parking on each garage reserved.

Early Departure Notifications: Our cancellation terms also apply to early departure notifications. If you cancel any part of your reservation after full payment is collected, we will refund 25 percent of your remaining stay charges.